Terms and Conditions

Last Updated: January 2026

1. Introduction

Welcome to AC Education and Migration (ACEM). These Terms and Conditions (“Terms”) govern your use of our website (https://visa.spreadcommunications.net/) and the education consultancy and migration services we provide.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Definition of Terms

In these Terms, unless the context otherwise requires:

• “ACEM” or “we” or “us” refers to AC Education and Migration, including its affiliates, partners, and employees.
• “Client” or “you” refers to the individual or entity using our services.
• “Services” refers to all education consultancy, migration advice, visa application support, and related services provided by ACEM.
• “Website” refers to our online platform at https://visa.spreadcommunications.net/
• “Third Parties” refers to educational institutions, immigration authorities, and other external organizations involved in the service delivery.
• “Fees” refers to the charges for services provided by ACEM.

3. Services Provided

3.1 Scope of Services

ACEM provides the following services:

• Education Consultancy: Guidance on university selection, course selection, and application strategies
• Admission Support: Assistance with university applications and admission processes
• Visa Services: Consultation and support for student visa applications, visa extensions, and migration matters
• Document Preparation: Assistance with GTE statements, SOPs, and other required documentation
• Scholarship Assistance: Guidance on scholarship opportunities and application support
• PR Pathway Consultation: Advice on permanent residency pathways and requirements
• Pre-departure Services: Orientation and preparation services for students traveling abroad

3.2 Nature of Services

• Our services are consultation and advisory in nature. We do not guarantee admission to any institution or the grant of any visa.
• Final decisions regarding admissions and visas are at the sole discretion of the relevant educational institutions and immigration authorities.
• We provide guidance based on current policies and regulations, which are subject to change by governing bodies.

4. Client Responsibilities and Obligations

4.1 Accurate Information

You agree to:

• Provide accurate, complete, and truthful information at all times
• Update us promptly if any information provided changes
• Submit genuine and authentic documents
• Disclose all relevant information that may affect your application

4.2 Document Submission

You are responsible for:

• Providing all required documents in a timely manner
• Ensuring documents meet the specifications of relevant institutions
• Obtaining necessary translations and certifications
• Keeping copies of all submitted documents for your records

4.3 Communication

You agree to:

• Respond to communications from ACEM in a timely manner
• Inform us of any changes in your contact information
• Attend scheduled appointments and meetings
• Follow the guidance and recommendations provided

4.4 Financial Obligations

You acknowledge that:

• You are responsible for all fees charged by educational institutions and immigration authorities
• You must demonstrate financial capacity as required by visa regulations
• ACEM fees are separate from third-party fees and charges

5. Fees and Payment Terms

5.1 Service Fees

• Our fees will be outlined in a separate Service Agreement or Fee Schedule provided to you.
• Fees may vary based on the services required and complexity of your case.
• Quotes are valid for a specified period unless otherwise stated.

5.2 Payment Schedule

• Payment terms will be specified in your Service Agreement.
• Services may be suspended if payments are not made according to the agreed schedule.
• All payments are non-refundable unless otherwise specified in writing.

5.3 Additional Costs

You are responsible for additional costs including but not limited to:

• University application fees
• Visa application fees
• Document translation and certification costs
• English language test fees (IELTS, TOEFL, PTE, etc.)
• Medical examination fees
• Courier and postage charges
• Travel expenses for in-person consultations (if applicable)

6. Refund Policy

6.1 Refund Conditions

Refunds may be considered in the following circumstances:

• Services cannot be provided due to circumstances beyond our control
• Material breach of these Terms by ACEM
• As specified in your individual Service Agreement

6.2 Non-Refundable Situations

No refunds will be provided for:

• Services already rendered
• Visa refusals due to client misrepresentation or failure to disclose relevant information
• Client’s decision to withdraw from the process after services have commenced
• Changes in personal circumstances preventing travel

7. Confidentiality and Data Protection

7.1 Confidential Information

We commit to:

• Maintain the confidentiality of your personal information
• Only disclose information to necessary third parties for service delivery
• Comply with applicable data protection laws
• Implement reasonable security measures to protect your data

7.2 Data Protection

Our collection and use of your personal data is governed by our Privacy Policy, which forms part of these Terms.

8. Limitation of Liability

8.1 No Guarantees

• ACEM does not guarantee admission to any educational institution.
• ACEM does not guarantee the grant of any visa.
• Outcomes depend on the decisions of third parties and your individual circumstances.

8.2 Liability Limitation

To the maximum extent permitted by law:

• ACEM is not liable for any indirect, incidental, special, or consequential damages
• Our total liability is limited to the fees paid for the specific service in question
• We are not responsible for decisions made by educational institutions or immigration authorities
• We are not liable for delays caused by third parties or circumstances beyond our control

8.3 Third-Party Actions

ACEM is not responsible for:

• Decisions, policies, or actions of educational institutions
• Immigration authority decisions, processing times, or policy changes
• Errors or omissions by third-party service providers
• Changes in immigration laws, regulations, or requirements

9. Intellectual Property

9.1 Website Content

All content on our website, including text, graphics, logos, images, and software, is the property of ACEM or its content suppliers and is protected by intellectual property laws.

9.2 Use of Materials

• You may not reproduce, distribute, or create derivative works from our content without permission
• Any unauthorized use constitutes copyright infringement
• The ACEM name and logo are trademarks and may not be used without authorization

9.3 Client Materials

• You retain ownership of personal documents and information you provide
• By providing documents, you grant us permission to use them for service delivery
• We may anonymize your data for internal quality improvement purposes

10. Termination of Services

10.1 Termination by Client

You may terminate our services at any time, subject to:

• Payment for all services rendered up to the termination date
• Any applicable termination fees specified in your Service Agreement

10.2 Termination by ACEM

We may terminate or suspend services if:

• You breach these Terms
• You provide false or misleading information
• You fail to pay fees when due
• Continuing services would violate applicable laws or regulations
• Services become unavailable due to circumstances beyond our control

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

11.2 Dispute Resolution Process

In the event of a dispute:

• Both parties agree to attempt good faith negotiation to resolve the issue
• If negotiation fails, mediation may be pursued before litigation
• Court proceedings remain the final recourse

12. Code of Conduct

12.1 Client Conduct

When using our services, you agree to:

• Treat our staff with respect and professionalism
• Not use abusive or offensive language
• Not attempt to manipulate or deceive the application process
• Comply with all applicable laws and regulations

12.2 Professional Standards

ACEM commits to:

• Providing professional and ethical service
• Maintaining confidentiality and privacy
• Acting in your best interests within legal boundaries
• Declaring any conflicts of interest

13. Changes to Services and Terms

13.1 Service Modifications

• ACEM reserves the right to modify or discontinue services with reasonable notice
• Changes in immigration policies may necessitate service adjustments
• We will inform you of significant changes affecting your ongoing applications

13.2 Term Modifications

• • We may update these Terms from time to time

Material changes will be communicated via email or website notice

• Continued use of services after changes constitutes acceptance

14. Immigration Advice Disclaimer

14.1 Regulatory Advice

• ACEM provides education and migration consultancy services
• For complex migration matters, we may recommend registered migration agents
• We strive to provide accurate information based on current regulations
• Immigration policies are subject to change without notice

14.2 Professional Advice

• Our advice is general in nature and should be considered alongside official government sources
• You should verify critical information with relevant authorities
• We recommend seeking independent legal advice for complex matters

15. Website Use Terms

15.1 Acceptable Use

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality or security
• Introduce viruses or malicious code
• Engage in automated scraping or data harvesting

15.2 Website Availability

• We strive for maximum website uptime but cannot guarantee uninterrupted access
• Temporary disruptions may occur for maintenance or technical reasons
• We are not liable for losses resulting from website unavailability

16. Indemnification

You agree to indemnify and hold harmless ACEM, its employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses arising from:

• Your breach of these Terms
• Your violation of any laws or regulations
• Your provision of false or misleading information
• Any third-party claim resulting from your use of our services

17. Force Majeure

ACEM is not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to:

• Natural disasters
• War, terrorism, or civil unrest
• Government actions or restrictions
• Pandemics or public health emergencies
• Strikes or labor disputes
• Internet or telecommunications failures

18. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

19. Entire Agreement

These Terms, together with any Service Agreement and Privacy Policy, constitute the entire agreement between you and ACEM regarding the use of our website and services. These Terms supersede all prior agreements, communications, and understandings.

20. Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. A waiver of any provision will be effective only if in writing and signed by an authorized representative of ACEM.

21. Contact Information

For questions about these Terms and Conditions, or to contact us regarding any matter related to our services:

AC Education and Migration (ACEM)

Email: info@aceducationmigration.com.au
Phone: +88 01601-060792
Address: Suite 1, Level 8, Co Space, 24 Kemal Ataturk Avenue, Banani, Dhaka, Bangladesh
Website: https://visa.spreadcommunications.net/

By engaging our services or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms and Conditions are effective as of January 2026 and were last updated on January 7, 2026.